Returns & Exchanges
At Unze, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return and exchange policy on all unworn fashion items. Whether the fit isn't right or you've changed your mind, our dedicated team is here to ensure your shopping experience remains seamless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or dispatch your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing